Your privacy is our responsibility, your trust is our priority.
At RBS, we safeguard what matters most.
Privacy Policy
Effective Date: March 10th, 2018
Restoration Billing Services and its associated brands (Mold Wizardz, FloodCo USA, Clean USA, savemyfloors.com, The Mold Detective) value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.
Information We Collect
Personal Information
Includes your name, email address, phone number, mailing address, and payment details, which you provide when requesting services or contacting us.
Service Information
Details related to the mold testing, water damage, flood restoration, air quality inspections, or other services you request.
Website Usage Data
Non-personal information such as IP addresses, browser types, pages visited, and time spent on our websites.
Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience and analyze website performance.
How We Use Your Information
We use the information collected for the following purposes:
To provide and deliver our services.
To communicate with you about appointments, results, invoices, or customer service needs.
To improve and customize our websites and services.
To process payments and billing.
To comply with legal obligations or resolve disputes.
To send promotional materials (with your consent)
Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
Service Providers: With trusted third parties (e.g., payment processors, IT support) who help deliver our services.
Legal Requirements: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Your Choices
You have the following rights regarding your information:
Access and Update: You may request access to or updates to your personal information.
Opt-Out: You may opt out of receiving promotional communications at any time by clicking “unsubscribe” or contacting us directly.
Cookies: You can modify your browser settings to block cookies, though this may impact website functionality.
Data Security
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our websites, and we encourage you to review this page periodically.
Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
SMS Terms & Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Restoration Billing Services DBA FloodCo, Clean USA, Savemyfloors, Mold Wizardz, The Mold Detective related to appointment scheduling, service updates, billing, and emergency response notifications.
Message Frequency
-Message Frequency may vary.
-You May receive 1 SMS Messages of more per week
Message and Data Rates
Standard message and data rates may apply
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [support contact information].
Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at [link to Privacy Policy]. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
Contact Us
paul@restorationservices.com
(201) 533-0100
17 Chamberlain Ave
Elmwood Park, NJ 07407